Website Terms
FONEBOOK LTD · Company No. 14901204 · Registered office: Unit 5 Cotsford Lane, Horden, United Kingdom, SR8 4JJ
Using this website
These terms apply to use of the Fonebook website. Separate terms apply to repairs, price matching and Rewards. By using the website you agree not to misuse it, attempt unauthorised access, interfere with its operation, upload unlawful/malicious material or use automated methods in a way that harms the service.
Information, prices and availability
We try to keep repair information and prices accurate. A website price is subject to confirmation for the exact device, fault, part quality and repair scope. If inspection shows additional work is needed, we will seek your approval before carrying out chargeable additional work unless you have already authorised it.
AI and automated assistance
AI-generated answers and automated model matching are provided to make the service quicker, but may be incomplete or wrong. Important decisions about a repair, complaint, refund, warranty claim or price match should be confirmed by Fonebook staff.
Intellectual property
Website content, branding and original materials belong to or are licensed to FONEBOOK LTD. FONEBOOK® is used as a registered trade mark. You may not present yourself as Fonebook, copy our branding for commercial use or imply affiliation without permission.
Liability and statutory rights
Nothing in these terms excludes or limits liability where it would be unlawful to do so, and nothing affects rights you have under consumer law. We do not guarantee that the website will always be uninterrupted or error-free.